Payment InformationLearn about the ways you can pay for your veterinary care from VETSS.
VETSS is a privately-owned business and does not receive any government subsidies. The clinic is supported solely by the income it generates. Please understand that serious emergency conditions often require intensive testing and treatment, resulting in higher costs than the average visit to your regular veterinarian.
A deposit is required on all hospitalized patients. All fees are due at the time of service. VETSS does not bill.
VETSS accepts Cash, Visa, MasterCard, Discover, and Care Credit.
Financing through CareCredit®
CareCredit is a revolving line of credit designed for your pet’s healthcare needs. With CareCredit, you pay no up-front costs, no pre-payment penalties, and no fees. To learn more please visit the CareCredit website or talk to one of our staff members upon your arrival at the clinic.
Frequently Asked Questions
We've answered some of the more common questions we receive about our veterinary practice below. Feel free to contact us if you would like more information or do not see your question answered here.
Q: Which payment options are available to customers?
A: For your convenience, we accept Cash, Checks, Visa, MasterCard, Discover, and CareCredit. Payment is due at the time services are rendered.
A Payment Plan may be established with CareCredit to allow you to create the easiest payment option for your budget. Care Credit has an automatic 6-month NO INTEREST Plan available, as well as other plans. Care Credit can also be used with many (human) medical service providers. For financing approval, visit the Care Credit website.
We also accept pet insurance! For more information, contact us.
Q: Which types of pets do you see?
A: We see most types of small companion animals and exotic pets! Along with our dog and cat friends, we also see ferrets, rabbits, guinea pigs, potbelly pigs, chinchillas, hedgehogs, rats, mice, gerbils, hamsters, snakes (non-venomous only), sugar gliders, iguanas, monitors, turtles.... and more! We also see some farm animals, including chicken, geese, turkeys, and goats.
For bird care, we partner with Dr. William Olkowski, an avian specialist at nearby Cedarcrest Animal Clinic.
For more information on the pets we care for, see our services.
Q: Which types of pets do you NOT see?
We would love to help every creature in need, but don't have the facilities to care for large farm animals, like horses and cows.
For more information about the pets we care for, see our services.
Q: Does my pet need an appointment?
A: For non-emergency problems, a scheduled appointment will allow you and your pet the opportunity to share your concerns with the veterinarian and hospital medical team.
We accommodate walk-ins on a first come first serve basis during business hours on Monday through Saturday. Additional fees apply. Emergency cases are seen immediately 24 hours a day, 7 days a week.